Once an order is placed it is put through to the warehouses and begins the process of packaging and shipping arrangements, so typically an order can not be canceled once placed. If an Item is has entered the “Sorting Center” stage it is impossible to cancel the order as it has already left and is in an irreversible stage. Please note packaging can go through rough times during transit and is a normal occurrence. These Figures are transported from around the world and depending on customs in certain countries they may be opened and repackaged.
** Please Also note some images may be altered / Enhanced. End products may also vary from product images seen. All Product images seen here are supplied to us VIA Factories and Distributors.
Refunds – All sales are final once past the Sorting Center Phase. Once an item is shipped out and delivered there will be no refunds. These figures are shipped from over seas, and shipping back to factory in most cases is not worth it for the customer. Also due to the fact we sell “Adult Products” we just absolutely can not accept refunds for health and safety reasons. The only time we will offer a full / partial refund is if a figure comes incomplete or tracking shows it has been lost in transit. If an item is shipped and is deemed undeliverable, and shipping information is consistent with what the customer has provided we suggest you contact your local post to check the status of your shipment. If you do not contact them for pickup or delivery they will dispose of your package and in which case we can not offer you a refund.
This is the only way we are able to operate so please note this before making a purchase.