Frequently Asked Questions

Please read our FAQ before sending us a message.

Where do our Products Come From?

All of our Figurines are sourced from around the world! Most shipments are sent out from China, Japan, Europe and the United States!

Which payment methods are accepted in the Online Shop?

Right now the only metod of payment we accept is Paypal. We are considering adding Cyrpto currencies such as Bitcoin, and ETH.

How long will delivery take?

Because we ship from many different locations Shipping can take anywhere from one week to a couple of months so stay patient with us!

Do you make these figurines?

No we do not! We do source the figures from a connection of various networks and aggregate items we think customers we like. All figurines found on this site are of anime figurines and are not representations of any living man, woman or child.

18+ Content

By nature Hentai is deemed adult content, so please note this when browsing our website. Also please note that these figurines are in no way representation of any living Man, Woman or child and are to be considered fantasy figures. If you find any content, or products that are questionable in nature please contact us immediately. We have 0 intention to display or sell any illegal content. We have a 0 tolerance policy when it comes to this.

What exactly happens after ordering?

As soon as your order is put in our suppliers immediately allocate your purchase with their inventory and start the packaging process. For this reason as soon as the order is placed there is typically no returns when the process begins. If we happen to be out of a certain product you will be contacted within a couple of days and will be given either a refund or the option to wait for a new shipment of inventory

Conditions of Shipments

Please note packaging can go through rough times during transit and is a normal occurrence. This is something that is unavoidable due to the long voyage some of our figurines take. If the model itself is damaged please contact us immediately and we will see what we can do to accomodate you.

Do I receive an invoice for my order?

Paypal should automatically send you an invoice upon your purchase. Should you need another invoice feel free to contact us with your order #.

Shipment Status

Once a shipment is Packed it means the item has already been allocated, packaged and been sent to Sorting Center. This means there is no logistical way to cancel your Order.

If you would like tracking information please note that due the nature of the time we are living in Tracking numbers are assigned and sometimes changed midshipment based on warehouse arrivals by post. If you have any questions on any orders do not hesitate to reach out to ask about the current status of your Shipment.

Refunds / Returns

Once an order is placed it is put through our warehouses and begins the process of packaging so typically an order can not be canceled once placed. We very rarely offer refunds or returns based on how our system is run. Please note packaging can go through rough times during transit and is a normal occurrence. These Figures are transported from around the world and depending on customs in certain countries they may be opened and repackaged. 

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